Truestep Solutions Back to home

Last updated: 7 September 2026

Terms of Service

These terms govern your use of the truestepsolutions.in website and of the apps we publish, unless a product ships with its own terms. Reading this site or emailing us does not by itself make you a client: paid work is always governed by a separate signed statement of work, and where that document and these terms disagree, that document wins.

On this page

1. Who we are

Truestep Solutions ("we", "us", "our") is a service based software company in India. We sell web application development, mobile app development for iOS, Android and cross platform, technology consulting and architecture, websites with a content management system, cloud and DevOps, UI and UX design, and maintenance and support retainers. We also build and publish our own apps, the first of which is Apex Health: Sleep & Recovery for iPhone and Apple Watch.

Sales and general questions: hello@truestepsolutions.in. Product support: support@truestepsolutions.in. Legal and privacy: legal@truestepsolutions.in.

2. Acceptance and scope

By opening or using this website you agree to these terms. If you do not agree with them, please stop using the site. These terms apply to the website itself, to any free tool, template or download we publish here, and to our own apps to the extent that a product does not carry its own licence or terms. Where a product does carry its own terms, those terms govern that product.

If you are agreeing on behalf of a company or other organisation, you confirm that you are authorised to bind it, and "you" then means that organisation.

3. Use of this website

You may read, link to, quote reasonably from, and share this website freely. You may not attempt to disrupt it, probe or scan it for vulnerabilities without our written permission, scrape it at abusive volume, circumvent any technical restriction on it, or use it to mislead anyone about your relationship with us.

We publish this site in good faith and keep it as accurate as we reasonably can, but everything here is general information. Descriptions of services, methods, delivery timelines and product features can change, and nothing on this site is an offer capable of acceptance, a quotation, a commitment to deliver, or professional advice for your particular situation.

4. When a client engagement begins

Browsing this website, downloading something from it, filling in the contact form, or exchanging emails or calls with us does not create a client engagement, a retainer, or any obligation on either side to proceed. No statement on this site and no message from us during a sales conversation is a binding commitment to do work.

Paid work begins only when both sides sign a statement of work, a proposal, a master services agreement or an equivalent written document. That document sets the scope, the deliverables, the acceptance criteria, the engagement model, whether the arrangement is fixed scope, a dedicated team or a retainer, the fees and the payment schedule, the confidentiality and data protection terms, the warranty period, and how the work is brought to an end. Where that signed document conflicts with anything in these terms, the signed document prevails for that engagement. These terms continue to govern your ordinary use of this website in either case.

5. Intellectual property in this website

The Truestep Solutions name, our marks and logo, the Apex Health: Sleep & Recovery name, and the text, design, layout, illustrations, code and other content of this website belong to us or to our licensors and are protected by copyright and trademark law. You may not copy the site wholesale, republish it as your own, or use our name or marks in a way that suggests endorsement, partnership or affiliation without our written permission.

Third party names, including Apple, iPhone, Apple Watch, App Store, TestFlight, Android and Google, are trademarks of their respective owners and are used here only to describe what our software runs on.

6. Ownership of work we deliver

Ownership of the work we deliver in an engagement transfers to the client exactly as the statement of work sets out, and that transfer takes effect once the fees for that work have been paid in full. Until payment is made in full we retain all rights in the deliverables, and any licence to use them is suspended.

Two things sit outside that transfer unless the statement of work says otherwise. The first is our background material: the tools, libraries, internal frameworks, templates, know how and methods we bring to the project and that existed before it or that we develop independently of it. We grant the client a perpetual, non exclusive licence to use that background material to the extent it is embedded in a deliverable. The second is third party and open source components, which stay with their owners and reach the client under their own licences, which we will identify.

We may describe the general nature of work we have done, in anonymised form, unless the statement of work says we may not. We will not name a client or show their material publicly without their written permission.

7. Acceptable use

When you use this website or our products, you agree not to:

We may suspend or block access to the website, or to a service we host for you, if we reasonably believe this section has been breached.

8. Our own apps

The apps we publish under the Truestep name are distributed free of charge. They are not currently released under an open source licence, and no source code is published, so these terms and the terms shipped with each app are what govern your use of them. If we publish source code in the future, the licence in that repository will govern your rights to use, copy, modify and distribute it, and will prevail over these terms for that code.

The distributed builds of Apex Health: Sleep & Recovery, meaning the versions you install from the App Store or through TestFlight, are additionally governed by the Apex Health: Sleep & Recovery Terms of Service and by the app store terms that apply to your download. We publish no public repositories at present, so no contribution terms apply.

9. Beta software and TestFlight builds

We sometimes make pre release software available so that people can try it and tell us what is wrong with it. This includes TestFlight builds of Apex Health: Sleep & Recovery.

10. Not medical advice

Apex Health: Sleep & Recovery and any other wellness software we publish provide general wellness and fitness information computed from your own data. They are not medical devices, they do not produce medical measurements, and they do not diagnose, treat, cure or prevent any disease. Always consult a qualified health professional about a medical concern, and never delay seeking care because of something one of our products displayed. The full statement is at Health Disclaimer, which forms part of these terms.

11. Privacy

Our Privacy Policy explains what we collect on this website, how we handle client data during an engagement, and the rights you have under Indian law and, where it applies to you, the GDPR. The app has its own policy at Apex Health: Sleep & Recovery Privacy Policy.

12. Third party links and services

This website links to other websites, and our products and delivered work can depend on third party services, platforms, libraries and APIs that we do not control. We link to something because we think it is useful, not because we endorse everything on it or vouch for its accuracy, security or availability. Your use of a third party service is governed by that party's own terms and privacy policy, and we are not responsible for their acts, omissions, outages, price changes or content.

13. Disclaimers and warranties

This website and our own apps are provided on an "as is" and "as available" basis. To the maximum extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non infringement, and any warranty that the site or a product will be uninterrupted, error free, secure, or that a defect will be corrected.

For paid work, the only warranties we give are the ones written into the signed statement of work, typically a warranty that the deliverables will materially conform to the agreed specification for a stated period and that we will re perform defective work within that period. Nothing in this section limits any right you have that cannot be excluded under Indian law, including under consumer protection law.

14. Limitation of liability

To the maximum extent the law allows, we are not liable for indirect, incidental, special, punitive or consequential loss, nor for loss of profit, revenue, goodwill, business opportunity, anticipated saving, or loss or corruption of data, however it arises and whether or not we were told it was possible.

Our total aggregate liability arising out of or in connection with these terms is limited as follows. For a paid engagement, it is limited to the amount that client actually paid us under the statement of work in question in the twelve months before the event that gave rise to the claim, or to any different cap agreed in that statement of work. For the website and for our free and our own apps, where you have paid us nothing, our liability is limited to one thousand Indian rupees.

Nothing in these terms excludes or limits liability for fraud, for fraudulent misrepresentation, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded or limited.

15. Indemnity

You agree to indemnify us and hold us harmless against claims, damages, losses, liabilities and reasonable legal costs that arise out of your breach of these terms, your misuse of this website or our products, your infringement of a third party's rights, or content or instructions you supply to us that turn out to be unlawful or to infringe someone else's rights. We will tell you promptly about any claim covered by this section and give you a reasonable opportunity to take part in the defence of it.

16. Force majeure

Neither side is liable for a delay or failure to perform that is caused by something outside its reasonable control, including natural disaster, fire, flood, epidemic, war, terrorism, civil unrest, strike or labour dispute, government action, failure of a public telecommunications network, sustained power failure, failure of a cloud or hosting provider, or a widespread internet outage. The affected side must tell the other as soon as it reasonably can and must work to reduce the effect. If the event continues for more than sixty days, either side may end the affected engagement in writing without further liability, except for amounts already due for work already done.

17. Termination

You may stop using this website at any time. We may suspend or end your access to the website or to a hosted service, in whole or in part, if you breach these terms, if we are required to by law, or if continuing would expose us or another user to material risk. A paid engagement is ended in the way the statement of work provides, and not by this section.

Sections that by their nature should survive do survive the end of these terms, including intellectual property, ownership of delivered work, acceptable use, disclaimers, limitation of liability, indemnity, governing law and dispute resolution.

18. Governing law and jurisdiction

These terms and any dispute or claim arising out of them, including a non contractual one, are governed by the laws of India, without regard to conflict of law rules. Subject to section 19, the courts at Chennai, Tamil Nadu, India, have exclusive jurisdiction.

19. Dispute resolution

If something goes wrong, we would rather fix it than argue about it. Before starting proceedings, please write to legal@truestepsolutions.in with a clear description of the problem and what you want done about it. Both sides agree to discuss the matter in good faith, with senior representatives if that helps, and to try to resolve it within thirty days of that notice. Only if that fails may either side go to the courts named in section 18. Nothing in this section stops either side from applying at any time for urgent interim relief, for example to protect confidential information or intellectual property.

20. Changes to these terms

We may update these terms as the business and the products evolve. The date at the top always reflects the current version. If a change is material we will make it visible on this page. Continuing to use the website after a change means you accept the updated terms. A change to these terms does not change a statement of work that is already signed, which is varied only in the way that document allows.

Questions about these terms? Write to legal@truestepsolutions.in and a person will reply.